Customizing Your Domain Email Account Auto-Responder Options

Adding an email auto-responder from Doteasy admin panel

If you are the administrator of the web hosting account, you can customize the email auto-responder settings from your Doteasy account admin panel.

1. Log into your Doteasy Member Zone

2. In the Email section, click on Manage Email Accounts.

   

   If you are on the cPanel mail platform:

   You will be redirected to your account cPanel dashboard.

   1. In the Email section, click on Autoresponders.

   2. On the Autoresponders page, click Add Autoresponder to create an email auto-responder.

      

   3. Fill in the fields to create your auto-responder. Ensure you fill in details like character set, interval, email, from, subject, whether to include HTML, body of the message, and start and stop times.

   4. When ready, click Create/Modify to complete the process.

   If you are on the SmarterMail platform:

   Unfortunately, you will not be able to create auto-responders for your domain user accounts from your SmarterMail admin account. To create an auto-responder for an email address, you will need to do so through that email address’s webmail interface.

Customizing email forwarding settings from the webmail dashboard

Email forwarding settings can also be customized from the email account’s webmail dashboard.

1. Go to the Doteasy homepage and click on Web Mail Login.

   

2. Log into webmail using the email address and password of the account you want to edit email auto-responder settings.

   

   If you are on the cPanel mail platform:

   You will be logged into your preferred webmail application (RoundCube or Horde).

   1. Click on the top username drop-down menu and select Autoresponders.

      

   2. On the Autoresponders page, click Add Autoresponder to create an email auto-responder.

   3. Fill in the fields to create your auto-responder, following similar steps as described above.

   4. When ready, click Create/Modify to complete the process.

   If you are on the SmarterMail platform:

   You will be logged into your SmarterMail webmail dashboard.

   1. Click on Settings on the side menu and under My Settings, select Auto-Responder.

      

   2. Click on the Options tab and check the Enable auto-responder option.

   3. Click on the Message tab and fill in the fields to create your auto-responder, specifying subject, compose format, start and end dates, and the body of the message.

   4. When ready, click Save to complete the process.